Terms & Conditions

Terms And Conditions

Welcome to SM Tackle Shop, an e-commerce website, which is a subsidiary of Hamid Ali Mohammed Alsaiary TRD & Co EST. We advise our website visitors to read the below-mentioned terms and conditions carefully as all the services we offer will be subject to your acceptance and adherence to the same. Your decision of subscribing to or hiring our services will be taken as indicative of the fact that you have not only read and understood but are also willing to abide by these terms.

Introduction

www.smtackleshop.com is an online portal offering a wide range of high-quality fishing tools and accessories. To purchase the products offered by our website, you need to unconditionally accept the terms and conditions stated here without any modifications. We also hold the right to accept or reject the registration of any user for our website without providing any explanation or reason for the same.

User Account, Password, and Security

As a user of the website, you will be required to complete the registration process at the end of which you will be assigned a unique username and password. Maintaining the confidentiality of your password and account will be solely your responsibility. You will also be the person responsible for all the activities being carried out from your account and using your password. In case of any unauthorized use of your account or password, you are responsible for immediately notifying our website about the same. Failure to comply with these terms will not make us liable for any loss or damage that you might suffer.

Services Offered

SM Tackle Shop offers a wide range of services through its website, the most important of which is enabling you to buy different types of fishing and marine equipment from leading global brands. When you place an order on our website, we will send a written acceptance in the form of an email or instant message. In case we are unable to accept the order, a written notification in a similar format will be sent to you. You will be responsible for completing the payment of the order placed in one of the following ways.

  • Bank Transfer
  • Remittance

Returns & Exchange Policy

SM Tackle Shop enables you to return the purchased products within Seven (7) days of receipt of the shipment. However, you need to ensure that the products do not have the - “This item cannot be exchanged or returned.” tag on the description page, at the time of purchase. Such products are not accepted for return under any circumstances.

www.smtackleshop.com does not have a refund, exchange, or return policy for customers who might simply change their mind about the purchased product. The refunds, exchanges and returns policy is applicable only in the case of the following valid reasons.

  • Any defects in design, materials, and workmanship.
  • The unsatisfactory quality of products or any manufacturing defect.
  • Incorrect products delivered in place of the products ordered.

The refund process will commence only after the goods returned have been assessed and approved for zero damage. The refund amount will exclude any delivery charges, where applicable, the value of the customs duty imposed by a country, and any cash handling fee. Refunds and exchanges will be issued to the same individual who originally purchased the product. Products that have suffered any damage or loss of parts due to customer abuse or are in an unstable condition will not be accepted for return and refund.

Shipping Policy

We are committed to delivering orders accurately and on time. We ship orders ithin 4 days of pplaciing the order. We are not liable for delays on part of courier company partners. The delivery of the orders will be done on the registered address of the buyer and SM Tackle Shop is not responsible for damages that might take place during transit. A confirmation email is sent once the order is dispatched through courier agencies along with the tracking id to enable you to track your shipment. In case a longer time of more than 7 days takes for shipping the order, we may cancel the same and send an information email to registered email address. The payment against the unshipped part of the order shall be refunded in the payment mode of your choice within 7 working days.

Limited User

We do not permit the users to reproduce, copy, sell or distribute any products or contents listed on our website in any form or place. The users may, however, copy or share the contents of the website after citing www.smtackleshop.com as its source and after obtaining prior written permission from the website regarding the same.